You’ll hear from:

Aaron Kane, AFA, B Bus
Adam Thomas Rex, AIF, CFP

Episode breakdown:

0:29 – Creating an open-door environment to bring up issues as needed
1:28 – Establishing procedures to get every employee on the same page
3:58 – Addressing problems independently while empowering staff members
5:26 – Understanding the different performance expectations for different people in the office
6:46 – Ensuring that employees understand how any changes will benefit them and the clients